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STORE POLICY
Welcome to Santoro. By placing an order through our website, you agree to the following policies. We are committed to providing a premium shopping experience and ensuring transparency throughout your purchase journey.
Once an order is placed, you will receive an order confirmation email. Please review your information carefully before completing your purchase.
Santoro reserves the right to cancel or refuse any order if fraudulent activity or unauthorized transactions are suspected.
We proudly offer worldwide shipping.
Orders are typically processed within 1–3 business days before shipment.
Estimated delivery times vary by location and generally range from 4–7 business days.
Please note that delivery times are estimates and may be affected by customs procedures, holidays, weather conditions, or carrier delays.
Once your order has been shipped, a tracking number will be provided via email.
Customer satisfaction is important to us.
Items may be returned within 30 days of delivery if they are:
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Unused and unworn
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In original condition
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Returned with original packaging
For hygiene and quality assurance reasons, certain items may not be eligible for return.
To initiate a return, please contact our customer support team with your order number.
Once your return has been received and inspected, you will be notified regarding approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item received was defective or incorrect.
We strive to display product colors, descriptions, and details as accurately as possible. However, slight variations may occur due to screen settings and photography.
All prices displayed on our website are listed in the applicable currency and may change without prior notice.
Santoro reserves the right to correct pricing errors and update product information at any time.
All transactions are processed through secure and encrypted payment gateways.
We do not store your credit card information on our servers.
All content on this website, including logos, images, graphics, text, and designs, is the property of Santoro and may not be copied, reproduced, or distributed without written permission.
Santoro shall not be liable for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, customs delays, transportation disruptions, or technical failures.
For any questions regarding our policies, please contact us:
Email: santorowear.official@gmail.com
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